Last updated: January 2024
Welcome to The Learning Place. These Terms and Conditions govern your use of our tutoring services. By booking a session with us, you agree to be bound by these terms.
The Learning Place provides online and home tutoring services for students of all ages. Our services include:
Sessions must be booked in advance. Payment terms will be agreed upon at the time of booking. We accept various payment methods and can discuss payment plans where appropriate.
We require at least 24 hours' notice for cancellation of scheduled sessions. Cancellations made with less than 24 hours' notice may be charged at the full session rate. We understand that emergencies happen and will consider each case individually.
Students are expected to attend sessions punctually and be prepared with necessary materials. Respectful behaviour towards tutors is required at all times. We reserve the right to terminate services if conduct is deemed inappropriate.
Our tutors commit to providing high-quality, professional tutoring services. They will arrive punctually, be prepared for each session, and maintain appropriate boundaries at all times.
The safety and wellbeing of our students is paramount. All our tutors undergo DBS checks and are trained in safeguarding procedures. For home tutoring sessions, we recommend that a parent or guardian is present in the home.
All materials provided during tutoring sessions remain the intellectual property of The Learning Place unless otherwise stated. These materials are for the personal use of the student and may not be distributed or reproduced.
While we strive to provide excellent tutoring services, we cannot guarantee specific academic results. The Learning Place shall not be liable for any indirect or consequential losses arising from the use of our services.
We reserve the right to modify these terms at any time. Changes will be communicated to existing clients and posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.
If you have any questions about these Terms and Conditions, please contact us at:
The Learning Place
Units 1 & 2 Corner Building
Twickenham Trading Estate
Twickenham, United Kingdom
TW1 1DQ